(425) 270-1447

Privacy Policy

Last Updated: February 2, 2024

INTRODUCTION

Templum Aesthetics & Wellness (“Templum,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://templumaw.com/), schedule an appointment, or opt into SMS communications.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect:

We collect the following types of information:

Personal Information

When you interact with us, such as booking an appointment, contacting us, or signing up for communications, we may collect:

    • Full Name
    • Email Address
    • Phone Number
    • Appointment Details and Preferences

Automatically Collected Information

When you access our website, we may collect:

    • IP Address
    • Browser Type and Version
    • Pages Visited
    • Time and Date of Visits
    • Device and Usage Data

Communication and Consent Data

    • SMS Opt-in Status
    • Communication Preferences
    • Consent Records
2. How We Use Your Information

We use your information to:

    • Schedule, manage, and confirm appointments
    • Send appointment reminders and updates via SMS or email
    • Provide links to forms or pre-treatment documentation
    • Request feedback or follow-up after appointments
    • Improve our website, services, and user experience
    • Comply with legal obligations or resolve disputes
3. SMS Notifications and Consent

By entering your phone number and checking the consent box during appointment booking, you agree to receive transactional SMS messages related to your services. These messages may include confirmations, reminders, or follow-up messages.

    • No Promotional Messages are sent via SMS
    • You can opt out anytime by replying “STOP” to any SMS
    • We do not share, sell, or rent your mobile number or SMS data
    • Messages are delivered via secure third-party processors like Twilio
4. Data Sharing and Third-Party Services

We do not sell or rent your personal data. However, we may share it under limited circumstances:

    • With trusted service providers (e.g., appointment booking or SMS platforms) for the purpose of operating our services
    • With legal authorities if required by law or to protect our legal rights

All third-party partners are required to protect your information under confidentiality agreements and comply with applicable data protection laws.

5. Cookies and Tracking Technologies

We may use cookies, pixels, or similar technologies to enhance your experience on our website and understand user behavior.

You can:

    • Adjust your browser settings to reject cookies
    • Use tools or browser extensions to manage tracking preferences

Please note that disabling cookies may affect certain website features.

6. Your Rights and Choices (GDPR/CCPA)

Depending on your location (e.g., California or the European Economic Area), you may have the following rights:

    • Access: Request a copy of the personal data we hold about you
    • Correction: Request correction of inaccurate or incomplete data
    • Deletion: Request that we delete your data, subject to legal retention obligations
    • Withdraw Consent: Opt out of SMS communications at any time
    • Data Portability: Request transfer of your data to another provider (GDPR-specific)

To exercise your rights or make a privacy-related inquiry, email us at: info@templumaw.com

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, or disclosure. However, no system can guarantee absolute security.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from them. If we become aware of such collection, we will delete the data promptly.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Templum Aesthetics & Wellness
808 6th Street South
Kirkland, WA 98033
info@templumaw.com