Customer Reception Professional

About Templum Aesthetics and Wellness:

Templum Aesthetics and Wellness is a premier destination for personalized and advanced aesthetic and wellness services. Our mission is to enhance the overall well-being of our clients by offering a range of cutting-edge treatments in a luxurious and serene environment. We are committed to delivering exceptional experiences and results to our clients.

Job Brief

We seek a highly motivated and experienced Front Desk Receptionist to join our team. As our clients’ first point of contact, the ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment. The Front Desk Receptionist is crucial in ensuring a positive and seamless experience for our clients.

Responsibilities

1. Customer Reception: Greet and welcome clients with a friendly and professional demeanor, creating a positive first impression.
2. Appointment Scheduling: Efficiently manage the appointment schedule, coordinating with clients and internal staff to ensure optimal utilization of resources.
3. Client Communication: Respond to inquiries via phone, email, and in-person, providing accurate information about our services, pricing, and appointment availability.
4. Administrative Support: Perform general administrative tasks such as data entry, filing, and maintaining organized front desk areas.
5. Payment Processing: Handle cash and electronic payments, issue receipts, and maintain accurate records of financial transactions.
6. Client Records Management: Maintain and update client records in the system, ensuring accuracy and confidentiality.
7. Collaboration: Work closely with other team members to ensure smooth operations and a cohesive client experience.

Qualifications:

1. Experience: Proven experience in a similar role, preferably in a spa, wellness center, or aesthetic clinic.
2. Customer Service: Excellent customer service and interpersonal skills with a passion for providing an exceptional client experience.
3. Communication Skills: Strong verbal and written communication skills.
4. Organization: Exceptional organizational skills and attention to detail.
5. Tech Proficiency: Proficient in using scheduling software, MS Office, and basic office equipment.
6. Professionalism: Maintain a polished and professional appearance at all times.
7. Adaptability: Ability to adapt to a dynamic and evolving work environment.

Benefits:

• Competitive salary
• Health and wellness benefits
• Professional development opportunities
• A positive and collaborative work environment

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience to [email@example.com]. Please include “Front Desk Receptionist Application – Templum Aesthetics” in the subject line.

Templum Aesthetics and Wellness is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.